Our customer promise.

If an item is wrong, missing, damaged, spoiled, expired or not as described, choose a replacement or a full refund for the affected items and related delivery charges.

Please normally report it within 14 days of delivery. We also accept food safety issues and problems discovered later. Opening a pack does not remove this protection. Photos help but are not mandatory; no food return or fee is required.

Cancel free before dispatch. After dispatch, we’ll help stop delivery or arrange a return of unopened food where it is safe.

Changed your mind? Contact us within 14 days with an unopened pack. We’ll help arrange a return where food safety allows. The return cost will be shown before you agree. Opened food will never be put back on sale.

Simply disliking a flavour does not qualify for a refund or replacement.

We’ll initiate a refund to the original payment method within 3 business days of approval. Once payments are connected, we’ll explain the provider’s processing time.

There are no deductions for our mistake. A partial refund will not retroactively add a charge for delivery that was free.

Contact us through Help. We’ll acknowledge requests within 48 hours, aim to resolve them within 7 days and resolve them no later than one month.

Your statutory rights remain intact. You can contact India’s National Consumer Helpline independently of our process.

We’ll give clear prices, quantities, allergen information and origins. We won’t use fake reviews, invented scarcity or health claims.

Ingredients, batches, packing and shelf life must be checked before live availability. Before opening the shop, we’ll display the legal business address, FSSAI identity, named grievance officer and verified contact details.

We use your email and address for your account, orders and support. We don’t sell your details for advertising or track you across other sites.